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0116 296 6163 · 24/7 Emergency
Leicester Blocked Drains

Contact our drainage team

Call us for immediate support or send your details and we'll call back quickly.

Phone: 0116 296 6163

Email: contactus@leicesterblockeddrains.co.uk

Address: 11-15 Guildhall Lane, Leicester, LE1 5FQ

Hours: 24/7 emergency response

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Find us

Areas we cover across Leicester and East Midlands

Our engineers cover all of Leicester and the wider East Midlands. This includes Loughborough, Hinckley, Coalville, Market Harborough, Melton Mowbray, Oadby, Wigston, Blaby, and Birstall. Whether you live in a Victorian terrace in Highfields, a modern estate in Oadby, a family home in Clarendon Park, or run a business in the city centre, we can reach you quickly. We work on homes and commercial properties of all sizes, from a single blocked sink to complex drainage systems.

We provide blocked drain repairs in Leicester, emergency drainage call-outs across the East Midlands, and CCTV drain surveys for homeowners and businesses. Browse our full range of drainage services or view all areas we cover.

Business hours and availability

Standard appointments run Monday to Saturday, 8am to 6pm. For planned work like CCTV surveys, jetting, and non-urgent repairs, we offer flexible slots including early mornings and weekends. For urgent issues such as flooding or sewage backup, our emergency team works 24/7, 365 days a year, including bank holidays. Emergency calls go straight to our dispatch team, not a call centre.

Drainage emergency?

If you have flooding, sewage backing up, or any drain failure that puts your health or property at risk, call us now. Even a short delay can allow water to cause serious damage to floors, walls, and foundations. Our emergency engineers carry pumps, jetting gear, and repair materials. They are available 24/7 across Leicester and the East Midlands. Do not wait — the sooner we arrive, the less damage you will face.

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What to tell us when you call

Having these details ready helps us dispatch the right engineer with the right equipment, giving you the fastest possible resolution:

  • The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
  • Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
  • Your property type — house, flat, bungalow, or commercial premises
  • Whether the issue is inside the property, outside, or both
  • How long the problem has been occurring and whether it is getting worse
  • Your postcode, so we can provide an accurate response time estimate

Frequently asked questions

How quickly will you respond after I get in touch?

For online form submissions, we aim to call you back within 30 minutes during business hours. For phone enquiries, you speak to our team immediately. Emergency callouts are dispatched straight away, with engineers typically arriving within 60 to 90 minutes across Leicester and the East Midlands.

Do you charge for callouts or quotes?

No. We never charge a call-out fee. Our engineer will assess the situation on site and provide a clear, fixed-price quote before any work begins. You only pay if you choose to go ahead with the work.

What areas do you cover?

We cover all of Leicester and the surrounding East Midlands area including Loughborough, Hinckley, Coalville, Market Harborough, Melton Mowbray, Oadby, Wigston, Blaby, Birstall, and all surrounding neighbourhoods. If you are unsure whether we cover your area, call us and we will confirm.

My drains are shared with a neighbour. Is that your responsibility or Severn Trent's?

If your drain is shared with another property and connects to the public sewer, it is likely an adopted lateral drain, which is the responsibility of Severn Trent Water. We can carry out a CCTV survey to establish exactly where the problem lies and advise whether it falls under your responsibility or Severn Trent's. If the issue is on your private pipework, we can resolve it on the spot.

Do Leicester's old clay pipes need to be replaced entirely?

Not always. Many of Leicester's Victorian and Edwardian properties still have original clay drainage pipes, and they can last well over a century if undamaged. If a survey reveals a localised crack, root intrusion, or displaced joint, we can often carry out a targeted repair or patch lining rather than replacing the whole run. We will always explain your options clearly before recommending the most cost-effective solution.

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